At Pupper’s Pastries, we want you to be completely happy with your purchase and take pride in the quality of our handmade products. However, please note that all sales are final. We do not offer refunds or returns once an order has been placed.

Exchanges or Store Credit
If your item arrives damaged or defective, please contact us within 14 days of receiving your order.

You may be eligible for an exchange or store credit of equal value.
To process your request, please email us at info@pupperspastries.com with:

Your order number
Photos clearly showing the damaged or defective item

All items must be unused and in their original packaging to qualify.

Non-Returnable Items
Because all sales are final, we cannot accept returns or offer refunds for any reason other than damage or defect upon arrival.

Contact Us
If you have any questions or concerns about your order, please reach out to us at info@pupperspastries.com .

We’re always happy to help and will do our best to resolve any issues quickly.